Privacy Policy

Effective Date: October 22, 2026

COMPANY NAME: Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd.

COMPANY ADDRESS: No. 32, South Yong'an Road, Chenqiao Village, Fengxin Street, Xiangqiao District, Chaozhou City, China

Postal Code: 521011

Email: service@bopmint.com

Contact Phone Number: +1 (303) 748-7854

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Bopmint is owned and operated by Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd.

Introduction

At Bopmint, we value the trust you place in us when browsing our Christmas wreath accessories, purchasing holiday decorations, or contacting our customer support team. This Privacy Policy explains how Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd., operating as Bopmint, may collect, use, disclose, retain, and protect personal information when you visit our website or interact with our store.

In this policy, “Bopmint,” “we,” “us,” and “our” refer to Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd.

This Privacy Policy should be read together with our other applicable store policies, including:

  • Terms of Service

  • Terms of Purchase

  • Shipping Policy

  • Return and Refund Policy

  • Your Privacy Choices

These policies address different aspects of your shopping experience and should be interpreted consistently.

1. Personal Information We Collect

The information we collect depends on how you use our website, place an order, or communicate with us.

Information You Provide

When you place or attempt to place an order, contact customer support, submit a return request, or otherwise interact with our store, we may collect information such as:

  • Name and email address

  • Telephone number

  • Billing and shipping addresses

  • Order number and purchase history

  • Products purchased, viewed, or selected

  • Payment and transaction status

  • Customer service communications

  • Return, refund, and replacement request details

  • Marketing preferences, where applicable

  • Information included in product questions or other messages you send us

For example, if you contact us about the dimensions of a wreath storage bag, the installation of a wreath hanger, or the contents of a holiday decoration care kit, we may process the information you provide to respond to your inquiry.

Please do not send passwords, complete payment card numbers, card security codes, or unnecessary sensitive information by email.

Payment Information

Payments are processed through Shopify and the payment service providers made available during checkout.

Depending on the payment method and transaction, these providers may process payment credentials, billing information, transaction identifiers, authorization results, and other information required to complete or verify a payment.

The handling of payment information is subject to the applicable provider's processes, security measures, and privacy policies.

Information Collected Automatically

When you visit our website, Shopify and relevant service providers may collect technical or usage information, depending on the technologies enabled and your applicable privacy settings.

This information may include:

  • IP address and approximate location

  • Browser type and operating system

  • Device and browser identifiers

  • Pages visited and products viewed

  • Referring website or traffic source

  • Search activity and links clicked

  • Shopping cart and checkout interactions

  • Date, time, and duration of visits

  • Cookie or similar identifiers

  • Website performance, error, and diagnostic information

The actual information collected depends on our store configuration, the services in use, your browser settings, and applicable consent requirements.

Information From Service Providers

Where applicable, we may receive information from Shopify, payment processors, shipping carriers, fulfillment providers, fraud-prevention services, customer-support providers, or other service providers that help us operate our store.

Such information may include payment status, order status, shipping updates, delivery information, and fraud-prevention indicators.

2. How We Collect Information

We may collect personal information through:

  • Information you provide directly

  • Purchases and checkout interactions

  • Customer service communications

  • Cookies and similar technologies, where enabled

  • Shopify and other ecommerce service providers

  • Payment, shipping, and fulfillment services

  • Analytics, marketing, or advertising services, where used

  • Other sources permitted by applicable law

We seek to collect information reasonably relevant to operating our store, completing transactions, supporting customers, protecting our services, and meeting applicable legal obligations.

3. How We Use Personal Information

We may use personal information for the following purposes.

Order Processing and Fulfillment

We may use information to confirm orders, process payments, prepare shipments, provide tracking updates, deliver purchases, handle cancellations, review product concerns, and process returns or refunds.

Product Information and Customer Support

We may use information you provide to answer questions about our Christmas wreath accessories and related products, including:

  • Decorative bows, ribbons, greenery picks, and ornament accents

  • Wreath hangers and adjustable hanging accessories

  • Decorative wreath lighting and power requirements

  • Wreath storage bags and ornament organizers

  • Holiday decoration care accessories

  • Product dimensions, materials, and package contents

  • Installation, compatibility, and care instructions

We may also use relevant order and product information to investigate customer concerns and provide appropriate assistance.

Website Operation and Improvement

Where supported by the technologies and services actually enabled, we may use information to maintain website functionality, understand store usage, diagnose technical problems, improve product information, and evaluate website performance.

Any analytics or measurement activities depend on the services enabled, their configuration, applicable consent requirements, and your privacy choices.

Communications

We may use your contact information to respond to questions, send order confirmations, provide shipping updates, handle customer service requests, and communicate important policy or service information.

Where marketing communications are offered and legally permitted, we may also use your information for promotional messages in accordance with applicable consent requirements.

You may opt out of promotional communications using the available unsubscribe mechanism or by contacting us. Opting out of marketing does not necessarily stop essential communications relating to existing orders or customer service.

Security and Legal Compliance

We may process information where reasonably necessary to detect fraud, protect our website, verify transactions, investigate security incidents, enforce applicable agreements, maintain required records, respond to lawful requests, and comply with legal obligations.

4. How We Share Personal Information

We may disclose personal information to relevant service providers or other parties where reasonably necessary to operate our store, complete transactions, protect our business, or comply with applicable law.

Shopify and Ecommerce Providers

Shopify and other relevant ecommerce providers may process information needed to host our website, operate shopping cart and checkout functions, manage orders, maintain security, and support store operations.

Payment Providers

Payment service providers may receive information required to process payments, verify transactions, prevent fraud, issue refunds, or resolve payment disputes.

Shipping and Fulfillment Providers

We may provide relevant information to shipping carriers, fulfillment providers, logistics companies, or other delivery partners to prepare and deliver orders.

This may include the recipient's name, shipping address, contact information where needed, order details, and shipment tracking information.

Business and Technology Service Providers

Depending on the services actually used, providers may assist with website hosting, data storage, customer support, email delivery, marketing communications, analytics, advertising measurement, fraud prevention, cybersecurity, and accounting.

The specific providers and information involved depend on our actual store configuration and services enabled.

Legal, Safety, and Business Transactions

We may disclose information when required or permitted by applicable law, including to respond to lawful requests, protect rights and safety, investigate fraud, or establish or defend legal claims.

If our operating company undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction where permitted by applicable law.

5. Cookies and Similar Technologies

Our website and the service providers supporting it may use cookies, pixels, tags, local storage, and similar technologies, depending on the website's actual configuration.

These technologies may serve different purposes.

Essential functions: Supporting shopping cart operations, checkout, security, and other necessary website features.

Preference functions: Remembering certain settings or choices where supported.

Analytics and performance: Understanding website activity and measuring performance where relevant services are enabled.

Marketing and advertising: Measuring advertising effectiveness or supporting advertising-related activities where applicable technologies are enabled.

The inclusion of a technology or purpose in this policy does not mean that a particular cookie, tracking pixel, or advertising service is currently active on our website.

Cookie Consent and Preference Management

The availability and operation of a cookie consent banner, preference-management interface, or automated consent tool depend on the functionality actually configured on our website.

Where applicable law requires consent before non-essential cookies or similar technologies are used, the relevant technologies must be handled in accordance with those requirements.

Where a consent or preference-management tool is available, you may use its actual controls to review or update the choices it supports.

You may also be able to review, delete, block, or restrict cookies through your browser settings. Browser controls vary, and restricting certain cookies may affect shopping cart functionality, checkout, or other website features.

A policy statement alone does not activate a consent banner, prevent tracking, or create a functioning preference-management tool.

6. Analytics, Advertising, and Tracking

Online stores may use analytics or advertising technologies to understand website activity, evaluate marketing performance, or support advertising services.

Whether Bopmint uses a particular analytics service, advertising platform, tracking pixel, or similar technology depends on the applications, integrations, and services actually enabled.

If such technologies are used, relevant information may include page visits, product views, website interactions, transaction events, and browser or device identifiers made available to the relevant service.

The handling of this information depends on the provider, the technology's configuration, applicable consent requirements, and your privacy choices.

We do not identify a particular analytics provider, advertising platform, or tracking pixel as active unless its use has been verified.

Where applicable law requires consent or an opt-out mechanism, the relevant technical and operational controls must be implemented and maintained.

7. Sale, Sharing, and Targeted Advertising

Certain privacy laws define the sale, sharing, or processing of personal information for targeted advertising in specific ways. Depending on the circumstances, disclosures to advertising or analytics partners may fall within these definitions, even when no money is exchanged.

Whether Bopmint's actual activities fall within these definitions depends on the services enabled, the information disclosed, the purposes of processing, and applicable law.

We do not make a blanket representation that our website either sells or shares personal information or is entirely free from activities that may qualify as a sale, sharing, or targeted advertising without verifying the relevant data flows and technologies.

Where applicable law provides a right to opt out of a qualifying activity, that right must be supported through an appropriate mechanism that reflects the actual processing activities.

You may submit a privacy-related request using the contact method described in our Your Privacy Choices section below. An email contact method does not, by itself, activate an automated advertising opt-out tool.

8. Global Privacy Control and Browser Privacy Signals

Some browsers and browser extensions support Global Privacy Control (GPC) or similar privacy signals intended to communicate a user's privacy preferences.

Whether our website technically detects and honors a particular signal depends on the Shopify configuration, installed applications, integrations, and applicable legal requirements.

We do not claim that GPC or another browser privacy signal is currently detected or automatically honored unless that functionality has been verified.

Where applicable law requires a business to recognize a qualifying privacy signal, the necessary technical and operational mechanisms must be implemented and handled in accordance with the relevant law.

If you wish to submit a privacy request directly, you may contact us at service@bopmint.com. Sending an email request is separate from enabling or transmitting a browser privacy signal.

9. Marketing Communications

The availability of promotional email, SMS marketing, and related subscription features depends on our actual store configuration.

Where marketing communications are offered, we will handle relevant contact information and marketing preferences in accordance with applicable law and consent requirements.

You may opt out of promotional emails through the unsubscribe instructions included in the relevant message, where available, or contact us for assistance.

If promotional text messages are offered, the applicable consent and opt-out instructions will be provided through the relevant messaging process.

Providing a telephone number for order fulfillment or customer support does not, by itself, constitute consent to receive promotional text messages.

Opting out of promotional communications does not necessarily stop transactional messages concerning orders, payments, shipping, returns, refunds, or other necessary service matters.

10. International Data Transfers

Bopmint is operated by Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd., based in China.

Depending on the services used to operate our store, personal information may be processed or stored in China, the United States, or other countries where our service providers or their systems operate.

Data protection laws may differ between the country where you reside and the country where information is processed.

Where applicable law requires specific safeguards or other measures for international transfers, we will handle relevant transfers in accordance with those requirements.

Our website's country or region selector and currency display are shopping interface features. They do not, by themselves, determine where personal information is processed or establish that shipping is available to a particular destination.

11. Your Privacy Rights and Choices

Depending on your location, applicable law, and our data-processing activities, you may have certain rights concerning your personal information. These rights may include:

  • Access: Request access to personal information we maintain about you.

  • Data Portability: Request a copy of eligible personal information in a usable format.

  • Correction: Request correction of inaccurate or incomplete personal information.

  • Deletion: Request deletion of eligible personal information.

  • Information About Processing: Request information about certain collection, use, or disclosure practices.

  • Opt-Out Rights: Opt out of certain sales, sharing, or targeted advertising activities where applicable.

  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

  • Appeals: Appeal certain decisions concerning privacy requests where required by law.

  • Other Rights: Exercise additional privacy rights available under applicable law.

The availability and scope of these rights depend on applicable law and may be subject to identity verification, legal exceptions, and other requirements.

Authorized Agents

Where applicable law permits an authorized agent to submit a privacy request on your behalf, we may request reasonable evidence of the agent's authority and, where permitted by law, verification of your identity.

Privacy Request Appeals

Where applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal using the contact method described in Section 12. We will review eligible appeals in accordance with applicable legal requirements.

12. How to Submit a Privacy Request

To exercise an applicable privacy right or ask a question about your privacy choices, please contact us by email:

Email: service@bopmint.com

Suggested Subject Line: Privacy Rights Request

Please describe the request you wish to make and provide only the information reasonably necessary to help us identify the relevant records and review your request.

We may ask for additional information where reasonably necessary to verify your identity or confirm an authorized agent's authority, subject to applicable law. Please do not send passwords, complete payment-card numbers, or unnecessary sensitive information by email.

We will review and respond to applicable requests within the timeframes and according to the procedures required by applicable law. Where a request cannot be fulfilled, any explanation or appeal information required by law will be provided as applicable.

Cookie Preferences, Advertising Opt-Outs, and Browser Privacy Signals

The availability of an online preference center, automated advertising opt-out tool, or Global Privacy Control (GPC) recognition depends on the technical features actually implemented on our website.

This email contact method allows you to submit a privacy request; it does not itself activate a cookie preference tool, automatically stop advertising or analytics tracking, or establish that GPC signals are being recognized.

Where applicable law requires specific privacy controls or recognition of qualifying opt-out signals, the appropriate technical and operational mechanisms must be implemented and maintained.

For further information about our personal information practices, please review this Privacy Policy.

13. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, subject to applicable legal requirements.

Retention periods may depend on:

  • Whether information is needed to complete an order

  • Whether a customer service, return, or refund matter remains unresolved

  • Applicable tax, accounting, or recordkeeping obligations

  • Fraud prevention and security requirements

  • Legal claims or regulatory obligations

  • The purpose for which the information was collected

When information is no longer reasonably required for a lawful purpose, it should be deleted, anonymized, or otherwise handled in accordance with applicable requirements, subject to lawful retention exceptions.

Different categories of information may require different retention periods. We do not specify a single retention period for all information.

14. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the information and services involved, these measures may include access controls, service-provider safeguards, secure transaction processes, and other appropriate technical or organizational protections.

No method of electronic transmission or storage can be guaranteed to be completely secure.

If you believe your personal information has been used improperly in connection with our store, please contact us at service@bopmint.com so we can review your concern.

15. Children's Privacy

Our website offers Christmas wreath accessories and related seasonal decoration products for general household use. It is not intended to knowingly collect personal information directly from children in circumstances where parental consent or other legal requirements apply.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us in a manner that violates applicable law, please contact service@bopmint.com. We will review the concern and take appropriate action where required.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, shipping services, or other external platforms.

These third parties may collect or process personal information according to their own privacy policies and practices. Bopmint does not control the independent privacy practices of third-party services.

We encourage you to review the applicable privacy information before providing personal information directly to an external service.

The inclusion of a link does not mean that Bopmint controls or guarantees every practice of the linked service.

17. Shipping Destinations, International Orders, and Related Information

Our country or region selector may allow visitors to select a destination or display a currency. However, the appearance of a country or region in that selector does not guarantee that we can deliver an order to every address in that location.

Shipping availability depends on the destinations enabled in our store's actual shipping configuration, applicable delivery restrictions, and the shipping options available at checkout.

Please consult our Shipping Policy and review the options presented during checkout to determine whether delivery is available for your address.

International orders may involve additional delivery, customs, or regulatory requirements. Any applicable import duties, import taxes, value-added taxes, customs charges, and the party responsible for those charges must be addressed consistently in our Shipping Policy, Terms of Purchase, and checkout disclosures.

This Privacy Policy does not independently establish who is responsible for import duties or taxes, nor does it promise international delivery to every country or region.

The information needed to process and deliver an eligible order may be shared with relevant payment, shipping, customs, fulfillment, or logistics service providers as reasonably necessary and permitted by applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, legal obligations, or personal information practices.

When we make changes, we will update the Effective Date shown at the beginning of this policy.

Where applicable law requires additional notice or consent for a material change, we will provide the required notice or obtain consent as appropriate.

We encourage you to review this page periodically to understand how personal information is handled.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how personal information is handled, please contact us.

Brand: Bopmint

Operating Company: Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd.

Company Address: No. 32, South Yong'an Road, Chenqiao Village, Fengxin Street, Xiangqiao District, Chaozhou City, China

Postal Code: 521011

Email: service@bopmint.com

Contact Phone Number: +1 (303) 748-7854

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Bopmint is owned and operated by Chaozhou Hesheng Intelligent Manufacturing Culture Technology Co., Ltd.

For privacy-related requests, please email service@bopmint.com with the subject line “Privacy Rights Request.”

Bopmint

Decorate with Joy. Celebrate Every Detail.

Thoughtful wreath accessories and seasonal essentials for a warmer, more welcoming Christmas.